Privacy Policy

1.0 Summary

This Privacy Notice is a public document available to anyone and applies to employees and potential employees of bdht ltd. (Bromsgrove District Housing Trust Ltd.) to explain how the organisation collects and processes personal information in order to conduct normal business activities as an employer and a UK charitable housing association.

We are a Registered Social Landlord (RSL) regulated by the Homes and Communities Agency (HCA), providing social and other types of housing, and associated services.

2.0 About bdht

bdht is registered with the Information Commissioners Office as a Data Controller. Our Head Office is located at Buntsford Court, Buntsford Gate, Bromsgrove, Worcs. B60 3DJ. Tel 0800 0850 160.

We own around 4,000 properties in Worcestershire and surrounding areas, and employ around 130 staff, mostly based at our head office.

3.0 How we collect data about you

bdht collects information from you via a variety of sources, including when you apply for a job role with ourselves, and when you become an employee.

Calls to and from our office phone calls are recorded for training and monitoring purposes and our recordings are usually held for a period of twelve months.

Emails are archived on a dedicated storage solution, and held for a period of five years.

We operate a CCTV system at our office premises for monitoring purposes, including for the prevention and detection of crime. It operates continuously and recordings are held for one month.

We may also take photographs at our events, at our properties and in our communities to use for general marketing and publicity. Photographs of employees will only be used with your consent.

We may receive information about you from third parties including:

Previous employers, in the form of references.
Government agencies, for example for tax, and BDS checks

4.0 What information do we hold about you

The information we require from you, the employee, includes:

Full name (and proof of your identity / photo ID).
Date of birth.
National Insurance number (your unique identifier).
Contact details (phone, e-mail or correspondence address).
Details of next of kin, and emergency contacts.
Banking details for your salary.
Information pertaining to disabilities or health issues

If you do not provide the information we need then we may not be able to offer you a job role, and ultimately you may not be able to continue to be employed by bdht ltd.

5.0 How do we process the information we hold about you?

The information we require from you is used to manage your employment with us, and this information is stored and processed on dedicated HR systems.

The processing activities we conduct can be summarised as:

Managing your salary and expenses, ensuring payroll functions are carried out
Managing your holiday entitlement and leave requests
Managing your performance, including annual appraisals, 121s and any disciplinary issues
Complying with relevant legislation and regulation.

We hold information in IT systems which may be copied for testing, backup, archiving and disaster recovery purposes. All data is held within the UK.

6.0 Who we share information with

bdht Ltd. shares limited personal data with our partners who are carrying out services on our behalf. Our partners are required to comply with the law and our own Data Processing Agreement to ensure data is managed appropriately and for specified purposes, including to run our payroll service, and our health and welfare service.

We may need to share personal information with government departments and agencies, where we are legally allowed to do so.

We will share information with law enforcement agencies if it is related to the detection or prevention of crime.

7.0 What we will not do

We will not sell your personal data on to third parties.

We will not pass on your personal data to unrelated third parties unless we are allowed or required to do so by law or we have your explicit permission to do that.

We will not transfer or store your personal data outside of Europe (the European Economic Area) outside of the control of the UK / European regulations.

8.0 Your rights

You have the right to request a copy of the data we hold about you. Please contact our HR team if you wish to request access to any of your personal data and we will always endeavour to answer your questions as part of our friendly, helpful and transparent service.

We will not charge for this service and will respond within one month of receiving your request form which will help us identify what information you would like to have a copy of.

It will always help if you can be as specific about what personal data you want to see, what it relates to and within what timeframe, as that will assist our search. You have the right to correct information that we hold.

You may withdraw your consent to use any information that was previously provided with your consent.

You also have other rights which can be seen by visiting the Information Commissioner’s Office (ICO) website and reading about Data Protection law at https://ico.org.uk/.

You have the right to complain about any matter relating to our service, including how we use your personal data:

If you wish to complain about our use of your personal data you may complain to the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

This policy will be reviewed annually. Up until 25^th May 2018, this policy refers to The Data Protection Act (DPA). After this date, it refers to the General Data Protection Regulations (GDPR).

9.0 Cookies

Cookies are small text files that may be automatically stored on your computer or mobile device by the websites you visit.

We use the following types cookies:

Strictly necessary. Required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality.These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Our website uses cookies to distinguish you anonymously from other users of our website, this helps us to provide you with a better experience when you browse our website and also allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below, which will be updated periodically as we start using new cookies and stop using old ones.

Please check back here to see which cookies are in use at any given time.

Please note third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Any information regarding the data retention or privacy policies of third parties services is supplied in good faith and is subject to change by the relevant provider.

Analytics cookies on our website:

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where this is required by law or insofar as third parties process this data on behalf of Google. Google will never associate your IP address with any other data held by Google.

For more information about Google Analytic cookies please Click Here.

Managing / Blocking Cookies:

You can stop the use of cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Please see the links below for instructions on limiting cookies for your browser:

To opt out of being tracked by Google Analytics across all websites, you can install a small plugin proposed by Google for all major browsers. For more information you can visit:
http://tools.google.com/dlpage/gaoptout